Message for G.J. Hopkins Clients and Partners

Mar 24, 2020

GJH

To our Clients, Partners, Customers, and Friends,

Relationships, Exceptionalism, and Ownership: our core values guide our behavior in all we do. And, in times of disruption and difficulty, we lean on them even more. For this reason, we want to share with you how our employee owners are leading through the uncertainty brought to all of us with the coronavirus and how we are working to support you through our business continuity efforts.

We have a proactive plan that we review together as a leadership team several days a week, and we are committed to remaining flexible as circumstances change. In addition to following all CDC and government guidelines, here are some of the actions we are taking:

SAFETY
    • Amplified focus on workplace hygiene and cleaning.
    • Signage in the process of being placed at all sites and offices outlining hygiene best practices.
    • Risk assessments for any ill employees and medical releases required for return to work.
    • Restricted travel policy communicated, including essential travel only, limiting site visits, and travel between offices.
    • Meetings size restricted to 10 or fewer people in offices and new site safety meeting guidelines being provided (e.g., sending a representative such as a foreman instead of a whole team).
    • Required quarantine for anyone exposed to someone with coronavirus or traveling in affected areas.
    • Reinforcing the need to ensure sign-in at all offices and sites.
LEADERSHIP & COMMUNICATIONS
    • Preparedness Task Force established with cross-functional/cross-company representatives
    • Daily meetings – either the leadership team or the Preparedness Task Force
    • Intranet communications to complement all company emails and small group messages
    • Links to key information (trusted sites, hygiene guidelines, employee assistance tools) provided to employees
    • Preparing and testing an all-employee phone communications chain
PREPARATION
    • Remote work test for all office employees completed, with an additional two-week remote trial planned for all office staff except a skeleton crew.
    • Enhanced IT capabilities to allow for a remote workforce.
    • Advanced planning for maintaining site safety and public safety in the event of a temporary closure.
    • Interviews and client-facing meetings done via telepresence wherever possible
    • Essential roles reviewed and back up individuals identified for each role.

You have our commitment to excellence in all we do – both on each job and in our relationships with each of you. Our goal includes the safety and well-being of each of our employees, our clients, our partners, and our communities. Thank you for your ongoing confidence in us.

Sincerely,

Ernie Caldwell, President, G.J. Hopkins

G.J. Hopkins has provided reliable service to commercial and industrial clients throughout Southwest Virginia since 1958. Our coverage areas include Bland, Buchanan, Carroll, Craig, Dickenson, Floyd, Giles, Grayson, Lee, Montgomery, Pulaski, Russell, Roanoke, Scott, Smyth, Tazewell, Washington, Wise, and Wythe Counties as well as the cities of Bristol, Galax, Norton, Radford, Roanoke, and Salem.

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