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Service Division Responds To Emergency At Local Hospital

Sep 5, 2018

Putting the labor in on Labor Day, Service Technicians Mike Wright and Greg Capito responded to an electrical service call at a local Hospital. The client stated this was an important and critical electrical issue for the facility.  He admitted to being apprehensive about service technicians working on an electrical panel, but was very surprised and pleased at the level of service and knowledge by both Mike and Greg.

The following is abbreviated notes from the call.

Received “on call” service call for electrical issues.  Arrived in the main mechanical/boiler room to find 200 amp disconnect fed from Automatic Transfer Switch (ATS) #2 disabled due to a burned up wire and terminal on the line side of the isolation disconnect. We isolated and locked out normal and emergency power. Replaced damaged wire and installed customer supplied 200 amp disconnect. Re-energized normal and emergency power and tested voltages. All now back to normal. Cleaned up work area. Call complete.

Great work and a great example of customer service by GJH Technicians.

Ernie Caldwell, P.E., LEED, President
Hopkins | Lacy has provided reliable, top-quality service since 1922 and is one of Virginia’s largest and most respected full-service mechanical, electrical, and plumbing (MEP) contractors. We can provide the complete MEP life cycle by offering specialty services such as design-build, BIM coordination, fabrication, controls, construction, and preventative maintenance. As a 100 percent employee-owned company, we maintain a staff of dedicated, experienced personnel who are committed to the highest standards of integrity, quality, and performance.

Functioning as a business unit of the Branch Group, we serve clients throughout Virginia. Learn more at www.gjhopkins.com.

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